Posted: Sunday, September 3, 2017 3:35 PM
Come surround yourself with people who are extraordinarily smart, passionate about cloud computing, and believe that world:class support is critical to customer success. AmazonA?s technology business has a history and tradition of leading the world in Web:related technologies and services. Now, with Amazon Web Services (AWS), you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud. As a Cloud Support Engineer, you will provide technical support to a wide range of external customers as they build high:demand applications on top of our services. You will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities. Every day will bring new and exciting challenges on the job while you:Learn and use groundbreaking technologiesApply advanced troubleshooting techniques to provide unique solutions to our customers individual needsInteract with leading technologists around the worldWork directly with Amazon Web Service architects to help reproduce and resolve customer issuesLeverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our servicesDrive customer communication during critical eventsMasterA?s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a Bachelors degree in the above disciplines with 5+ years of experience in a technical positionKnowledge of Internet fundamentalsAbility to juggle many tasks in a fast:moving environmentManiacal about customer serviceExcellent oral and written communication skillsKnowledge of Cloud Computing conceptsExperience with AWSExperience with scripting / programingExperience with database administrationWhat if IA?m not an expert in all the preferred qualifications listed on the job description? ThatA?s okay. ThatA?s our preferred list, not a required listed. We hire smart people who can dive deep so weA?re more interested in the areas that you do know instead of those you havenA?t been exposed to yet. Amazon is an Equal Opportunity:Affirmative Action Employer : Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation.
• Location: Northern Virginia
• Post ID: 37091492 nova