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Posted: Thursday, September 28, 2017 10:12 PM

Who we are Advance Health is a privately:owned company focusing on health assessments and care coordination to seniors in their homes. Our goal is to improve the health of seniors by offering quality home health services. As navigating the health care system becomes increasingly complex, it is important to help our seniors receive the services needed to maintain healthy lifestyles. Who you are As a Healthcare Scheduling Specialist, you will be the initial contact from Advance Health in an inbound/outbound call center environment to schedule in:home healthcare assessments, conducted by Nurse Practitioners, for eligible members to lead them toward a healthier lifestyle.Key CompetenciesCommunicationCustomer:Service DrivenIntegrityMetric:driven What you bring to the tableEnthusiasm to establish close professional relationships with members of the health planAbility to read from a script, but also have ability to maintain conversation with the memberAbility to work independently on tasks with minimal supervisionRespond to memberA?s objections with effective rebuttals and effectively schedule appointmentsDesire to meet goals set at the beginning of each month (:11 appointments daily) What we bring to the tableCompetitive salary with monthly bonus incentive20 paid days offComprehensive benefit package, including medical, vision, dental, life, and 401kCareer advancement opportunitiesSkills/Abilities RequiredHigh school diploma or equivalent required1:2 years call center experience preferredMinimum one year of customer service experienceExcellent telephone etiquette Proficiency in Microsoft suites *Advance Health is an Equal Opportunity Employer


• Location: Northern Virginia

• Post ID: 38479577 nova is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017