Home > Northern Virginia jobs > Northern Virginia computer/technical

Posted: Monday, October 2, 2017 8:08 PM

Northrop Grumman is looking for a dynamic, innovative leader to be the IT Program Manager for TS functional organizations; provide overall technology thought leadership, strategy and IT management while serving as a customer liaison between Enterprise Services (ES) IT Solutions CIO PMO and the functional organizations located in Herndon, VA.

Responsibilities will include but are not limited to:

• IT strategy and operational activities including service delivery, technical requirements gathering, build versus buy analysis, infrastructure solutions and project execution
• Maximize alignment of site IT services with the ES operating model, strategies, and investments.
• Coordinate with division business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain IT Solutions to meet division and sector strategic and tactical objectives.
• Act as the ES IT Solutions ambassador to business leadership, functional organizations, and end-customers (users).
• Act as an IT advocate to represent business unit requirements and concerns to the ES PMO and IT Solutions management.
• Communicate IT events and enterprise initiatives to the division customer base.
• Coordinate user testing and acceptance of IT initiatives, pre-production and support user training, and on-going customer feedback.
• Monitor customer satisfaction with IT service delivery and engage ES IT Solutions resources to assist as required to meet and exceed ES service level objectives.
• Escalate IT service actions and associated delivery priorities as required.
• Identify systemic technical and service delivery challenges affecting the customer and then coordinate solutions with ES functional representatives; engage constructively to identify solutions.
• Develop annual IT project and budgets to support a LRSP IT planning.
• Develop, present, and obtain approvals for budgets, project plans, and business unit IT initiatives.
• Leadership, peer engagement, and highly effective collaboration across the TS CIO PMO supporting both localized TS sector and ES enterprise initiatives and projects.


Click here for more info:

• Location: Northern Virginia

• Post ID: 38408072 nova is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017