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Posted: Saturday, February 3, 2018 10:08 PM

Job Description
Job Duties: : possible contract to hire
Responsible for on:site installing, maintaining and repairing company and multi:vendor systems which include hardware, software and networking products as well as operating systems.
Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
Takes responsibility for potential or desired follow:up services (Sales/Systems Engineering) or problem escalation.
Fully qualified field engineer. High degree of troubleshooting skill required.
Should possess leadership skills such as being able to organize work and oversee tasks performed by others.
Need clear understanding of how to manage a ticket queue in an SLA driven environment.
Must have excellent customer relationship skills.
Level 3 break/fix expertise required.
Courteous, outgoing, friendly personality that evokes confidence.

Required Skills:
1. English, Experienced
2. Deskside Support Services Delivery and Support, Experienced (Must have experience working directly with customers)
3. CompTIA A+, Required
4. Service Now Experience preferred
5. Excellent communication skills, both written and spoken in English

Company Description
inSync Staffing is a US operation, employing all service and support staff in the USA


• Location: Northern Virginia

• Post ID: 45440167 nova is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018