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Posted: Monday, March 13, 2017 5:37 AM

.Are you technical savvy? The datacenter operations technician is responsible for customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999 uptime. Rackspace operates several data centers (DCA?s) both in the US and abroad. With over 30,000 devices across these DCs, we are always seeking new Rackers who can provide fanatical service to our internal and external customers. Job Responsibilities:Identify and troubleshoot simple hardware failures on x86:based servers to include the replacement of failed hardware componentsSupport servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX ServerTroubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access ControllersComplete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load:balancers and security appliancesComplete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arraysComplete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs requiredTroubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cablingRequired Qualifications:High School diploma or equivalent required1:year + experience working in a data center environment or equivalent technology background1:year + experience or ability to show familiarity with building, repairing or upgrading hardware componentsMust be able to work a flexible schedule, 24x7x365 coverage required including holidays and weekend.Must be able to lift 50 lbs over headMust have reliable transportation and be willing to travel occasionally (2:4 wks/yr) Guru (Preferred) Qualifications:1:year + experience in a customer service oriented positionIndustry recognized certifications in operating systems, networking, security and/or storage technologiesExperience with Dell PowerEdge and HP ProLiant rack server hardwareExperience with Cisco ASA and ASA:X series firewalls, F5 BigIP and Brocade ADX series load:balancers and Alert Logic IDSExperience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switchesExperience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferredUniversity or College degree GD1LI:116720_LM2


• Location: Northern Virginia

• Post ID: 27233670 nova is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017